Hello! Thanks for checking our website. It is our belief that the best shots are created when the connection between client and business goes beyond just needing a photographer for a particular occasion. Below are the most frequent questions we receive from our customers. If you still have questions, please contact us! We are here for you!

Portraits 

FAQ

s

o1.

How many families/people can you have for a photo shoot?

o1.

How many families/people can you have for a photo shoot?

There is a 5 person limit to a portrait photo shoot but if you have more you can add $25 per person. There is no limit on how many families can be in the photo shoot, only a person limit.

o2.

Do you have an indoor studio?

o2.

Do you have an indoor studio?

We currently only take photos in the great outdoors! We have had a studio in the past but think pictures are better when taken outside. We have considered bringing the studio back but currently we think taking pictures outside gives you the best photos.

o3.

Can I change clothes during the photo shoot?

o3.

Can I change clothes during the photo shoot?

Absolutely! You can change clothes or outfits as often as time allows. Typically in a one hour photo session one change of clothes is about the limit but with our senior picture package you can get two or three changes in.

o4.

Where are you located and how far will you travel?

o4.

Where are you located and how far will you travel?

We are happily located in Rochester, MN and do not have a limit on how far we are willing to travel. We charge 50 cents a mile round-trip for locations outside the Rochester area.

o5.

Do you charge for travel?

o5.

Do you charge for travel?

Outside the immediate Rochester, MN area we charge 50 cents a mile roundtrip.

o6.

Where do you take your outdoor photo shoots?

o6.

Where do you take your outdoor photo shoots?

This is up to the customers but many of our photo shoots are at the Plumber House, Quarry Hill, and Silver Lake. We have done many outdoor shoots at family farms and houses. If you have a place in mind just let us know and we will try to make it work.

o7.

How many photos do you take and how many images will we receive?

o7.

How many photos do you take and how many images will we receive?

At most portrait photo shoots we take roughly 300 pictures and after deleting duplicates and other pictures most customers get around 100 photos in your online gallery.

o8.

Does each customer get an online gallery?

o8.

Does each customer get an online gallery?

Yes, we create an online gallery for you and your friends & family to access with a gallery ID.

o9.

For how long is my gallery available?

o9.

For how long is my gallery available?

Forever! We do not delete any pictures or galleries unless you as the client request us to take a picture or gallery down.

10.

When will I get my photos?

10.

When will I get my photos?

We aim to get portrait photo shoots upload to the online gallery within a week but typically they are available within 2 to 3 days.

11.

Do we get a CD, USB, or digital copy of the pictures?

11.

Do we get a CD, USB, or digital copy of the pictures?

We do not provide CDs, DVDs, or USBs with your pictures, but you are able to download all your pictures from your online gallery and then add them to a USB or any other device.

12.

Do we get any printed pictures?

12.

Do we get any printed pictures?

We do not print any pictures. However, you are able to print from our website. The company that hosts our online galleries has contracts with a dozen or more third parties that provide anything from prints to canvas to keychains and shirts. The options are always changing and we do not control the price, but the quality is VERY good and we have many customers that print photos exclusively from our website because they like the quality of the prints.

13.

When do we have to pay you?

13.

When do we have to pay you?

For portrait sessions we just ask customers to pay us at the end of the photo shoot.

14.

What forms of payment do you accept?

14.

What forms of payment do you accept?

Most customers pay with a check, but we also accept cash and payment through PayPal. If using PayPal or a credit card there is a 3% fee added to the price.

15.

Do you touchup any photos?

15.

Do you touchup any photos?

All photos in your online gallery have gone through a quick touch-up for color and brightness in Lightroom (Color/Picture Correction). You can also purchase professional touch-ups if needed or wanted.

16.

What is a professional touchup?

16.

What is a professional touchup?

This is what we call our magazine quality photo touch-ups. Our designer has a four year degree in graphic design and years of experience in Photoshop. No company provides better touch-up services than we do and we stand by that. These touch-ups take in many cases hours to finish each, so they are provided after you have seen your photos and tell us which your favorites are.

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Professional touch ups

COLOR/PICTURE CORRECTION

BACKGROUND CHANGES

LARGE DIVANYX COLLAGE

BLENDED DIVANYX COLLAGE

SIMPLE COLLAGE

SAVE THE DATE/INVITATIONS

THANK YOU CARDS

HOLIDAY CARDS

BRANDING SOLUTIONS

weddings

couples

FAMILIES

BABIES & KIDS 


EXPECTING MOTHERS

SENIORS/INDIVIDUALS

QUINCEAÑERAS

PETS